
Numbers and Narratives
Numbers and Narratives bridges the gap between the marketing/customer experience and data - come listen to marketing and CX experts talk about how to use data to better engage with your customers and provide a great experience.
Numbers and Narratives
The Art of Saying No: Prioritizing Features in Startups
In this episode of Numbers and Narratives, Sean and Ibby sit down with Michael Wolfe, a serial entrepreneur and startup veteran with over 25 years of experience founding and scaling B2B software companies. Michael shares invaluable wisdom on the critical importance of customer discovery and validation in the early stages of building a startup. He emphasizes that while many founders know they should talk to customers, few do it effectively.
Michael advises against seeking mere validation and instead encourages founders to approach customer conversations with genuine curiosity and openness. He stresses the need to understand customer problems deeply before pitching solutions. The discussion also covers the delicate balance between data-driven decision making and founder intuition, with Michael arguing that the "art" of leadership often makes the difference in a startup's success.
This episode offers a masterclass in startup fundamentals that you won't want to miss. Tune in to elevate your startup game and learn from one of the industry's most accomplished leaders.
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